Gupta Program 7.0 9 Can I PM a member about their community post? How do I give feedback or report a bug? General questions About Migrating to the New Platform Overview Member Chat “Match My Mood” video collection How do I access Help & FAQs? “My Condition” video collection My Profile
Subscription & Billing 8 Will I lose my access to the program if I log in from different devices or a different location? Can you send me an invoice for my purchase? Can I pause my subscription? Do I get a freewebinar series with the renewal of the program? How do I turn my auto-renewal off/on? Why don’t I have lifetime access to the online program? How much is the renewal fee? How long can I access the online program?
Course and Materials 13 My materials haven’t arrived yet. Can I still start the program? Where are the worksheets? I can’t find all of them online. Is there a PDF of the mindmap available? Is the manual available in PDF format? Why do I have to wait six months for a refund? Do you have meditations available that I can listen to offline? How can I download the information on the USB stick? Can you provide me with a tracking number? Ashok mentions a Mind Map in Session 5; where can I find this? What address are my materials being sent to?
Webinars 31 I am not ready to start the webinar series. Can I wait for the next one? I can’t find my code for joining the free webinar series – where can I find this? Can I join the current webinar series and catch up with the recordings? What Happens If I Have Tech Issues During Or After The Webinar? Can Other People See My Questions During The Webinar? How Long Are The Webinars And How Do I Pace? What We Cover In The Webinars & Why We Ask You To Watch Session 1-3 Beforehand How The Webinars Work Why Do We Have 12-Week Webinar Series? What Is The Structure Of A Webinar?
Coaches 3 Why does the coaching cost extra? How do I schedule an appointment with a coach? What do your coaches charge?
Community (Currently on Facebook) 7 How do I join the Facebook forum? I don’t have a Facebook account and don’t want one. Can I still join the Facebook forum? Why does the community page direct me to the Facebook forum? How do I access the English-Speaking Community? How do I join the 1:1 Buddy Program? The Importance Of Following The Gupta Program Forum Guidelines Why aren’t overly negative/ symptom focused posts & comments permitted in the community?
Notifications 3 Why do you recommend keeping the notifications enabled? What notification options do you offer? How do I find my notifications?
Community (Coming Soon) 3 Why does the community page direct me to the Facebook forum? How do I access the English-Speaking Community? Why aren’t overly negative/ symptom focused posts & comments permitted in the community?
Facebook & Social Media Live Events 2 How can I watch the Facebook live events if I don’t have a Facebook account? Are there recordings available of the Facebook live event?
